Cancellation Reasons Report

This report provides the number and percentage of Leads lost per reason.

Note

Italicized terms represent clickable icons on the specific screen being discussed.

Terms in blue are links to additional information about the described functionality.

Report date ranges that include current or future dates will have incomplete data due to when reports are refreshed. We strongly recommend selecting a date range that only includes past dates.

(A) Reason - The reason identified at the point of time that the Lead was cancelled.
(B) Leads Lost - The number of Leads lost (i.e. cancellation), in the given date range for each reason.
(C) % of Leads Lost - The total number of Leads lost per reason, divided by the total Leads lost in the given date range.