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Reports FAQ

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Reports FAQ

Owned by Mike Elberts (Unlicensed)

Last updated: Jul 27, 2021 by Patrick Hauser (Unlicensed)

Please use menu to the left to navigate and select the appropriate report.

Call Center Reports

Call Center - Agent Dashboard

Call Center - Agent Status Report

Call Center - Agent Transaction Summary

Call Center - Performance

Call Center - Performance

Call Center - Performance

Call Tracking Reports

Call Detail

CT: Order By Report

Ad Performance

District Manager Snapshot

Collections Reports

Collection Summary Report

Employee Evaluation Reports

Employee Grade Summary

Location Grade Summary

Employee Self And Peer Grade Detail

Enroll in Reporting

CallPotential Snapshot

Lead Management Reports

Competitor Report

Reason Report

Call & Lead Trends

Lead Summary Report

Rate Adjustment Audit Report

Miscellaneous Reports

Employee Usage Report

Raw Data Export