CallPotential Reporting: An in-depth explanation on what each report gives you
Call Tracking Reports
Traffic Snapshot
Please use menu to the left to navigate and select the appropriate report.
Call Center Reports
Call Tracking Reports
Lead Management Reports
Order By Report
Follow Up Summary
Employee Closing Ratio
Collections Reports
Employee Evaluation Reports
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Collections Reports
Collection Detail Report
Miscellaneous Reports
Call Center Reports
Call Center - Agent Report
Call Center - Call Analysis Report
Call Center - Queue Time
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