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Troubleshoot Unit Promotions

Owned by Patrick Hauser (Unlicensed)
Aug 10, 2023
2 min read


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The purpose of this guide is to explain how to confirm your StorEdge settings so unit promotions correctly show within CallPotential.

Access

  • (A) Corporate - Click to open your Corporate Dashboard.

  • (B) Settings - Click to open your Settings Dashboard.

  • (C) Software Settings - Click to access your available software settings.

  • (D) Rental Promotions - Click to open your rental promotion settings.

 

Select the Specific Promotion

  • (E) Edit - Find and click Edit on the promotion that is not showing in CallPotential.

 

Edit Promotion Settings

  • (F) Call Center Service - Call Potential - Confirm this is selected.

  • (G) Available at all facilitites - Check the box to include this promotion at all your facilities.

  • (H) Assign this Promotion to Select Facility(ies) - Click the dropdown arrow to see your full list of available facilities. Within that list, you will be able to assign this promotion at multiple facilities.

  • (I) Remove this Promotion from Select Facility(ies) - To remove facilities from showing this promotion, click the X next to the specific facility. Note: You will need to remove facilities individually.

  • (J) Save - After you’ve made changes to your Promotion settings, scroll to the bottom and click Save.

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