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Setup CallPotential StorEdge Access

Setup CallPotential StorEdge Access

 

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The purpose of this guide is to ensure that CallPotential has access to your StorEdge API.
Access

  • (A) Corporate - Click to open your list of integrated facilitates.

  • (B) Settings - Click to open your available settings.



API Settings

  • (C) API - Click to open.

  • (D) Call Center Service - Call Potential - Click the blue link to access the API permission settings.

  • (E) Active - Make sure this box is checked.

  • (F) Specific API permissions - Confirm all your API permission boxes are checked and appear blue with a checkmark.

  • (G) Access all facilities - Check this box to ensure all current and any locations added in the future will also allow CallPotential to access them when integrated.

  • (H) Update Api association - Click to finish the process.



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