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Contact Center

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Contact Center

Owned by Patrick Hauser (Unlicensed)

Last updated: Aug 16, 2024 by Matt Myford

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Configure Contact Center Settings

Creating Call Queues

Editing Call Queues

Agent Inactive Reasons

Manage Contact Center Notifications

Setting Up VoIP Extensions

Deleting VoIP Extension

Configure Text Message Settings

Creating Text Message Queues

Edit a Video Call Queue

Enable & Record Video Calls at a Location

Agent Queue Prioritization

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