CallPotential's Multi-ring Feature enables inbound location calls to simultaneously ring multiple phones for times when an employee is not at the main phone.
Note
You must be signed into the Web Client as an Administrator to access the Settings icon and add the multi-ring feature.
To enable this functionality in your account, please reach out to Support BEFORE adding additional numbers.
Access Specific Location
- (A) Edit - Locate the specific location you wish to add a number and click to edit.
Add Additional Number
- (B) Add Number(s) - Add the additional phone number(s) to the location's primary phone, separated by commas (no spaces). Locations can accommodate up to 3 numbers.
- (C) Finished - Click to save changes. Inbound location calls will now ring simultaneously to all numbers saved in the Primary Phone field.
