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RETURN TO THE MAIN SUPPORT PAGE


While logged in, there are times when agents may need to . This guides shows how to manage .


Note

Italicized terms represent clickable icons on the specific screen being discussed.

Terms in blue are links to additional information about the described functionality. 

You must be signed into the Web Client as an Administrator to access the Settings icon and manage Contact Center notifications.

Access

  • (A) Settings icon - Click to access all available administrative settings.


Edit Notifications



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