This report provides the number and percentage of Leads lost per reason.
Note
Italicized terms represent clickable icons on the specific screen being discussed.
Terms in blue are links to additional information about the described functionality.
- (A) Reason - Reasons listed on your cancellation screen when managers remove a Lead. As a manager, you can add, remove or edit reasons by clicking the Settings icon, then selecting Leads and then Cancellation Reasons.
(B) Leads Lost - The number of Leads lost (i.e. cancellation), in the given date range for each reason.
(C) % of Leads Lost - The total number of Leads lost per reason, divided by the total Leads lost in the given date range.
