This report provides a list of grades your location(s) received on their calls.
Note
Italicized terms represent clickable icons on the specific screen being discussed.
Terms in blue are links to additional information about the described functionality.
- (A) Location - Indicates each location that has graded calls.
- (B) # Grades - Indicates the total number of graded visits at a location.
- (C) Avg Grade - Indicates the average score at a location.
- (D) Grade Columns - Provides more detailed grade breakdown information for each location.
