RETURN TO THE MAIN SUPPORT PAGE
The purpose of this guide is to explain the 3rd step in the move-in process, how to take payment. Payment options include credit or debit card, cash or check.
Note
Italicized terms represent clickable icons on the specific screen being discussed.
Terms in blue are links to additional information about the described functionality.
Depending on your management team's settings, you may not have the (B) Auto-Pay feature available during Move-In.
Pay by Card - Note: Paying with a credit or debit card is the default payment method.
(A) Card information - Enter the credit or debit card information. Required information includes card number, expiration date, security card and the billing address.
(B) Auto-Pay - Note: Auto-pay is an option only when paying via credit or debit card. By default, this option is unchecked. If left unchecked, you will be asked again to enroll in auto-pay after clicking (C) Pay & Move-In.
(C) Pay & Move-In - This becomes active when all card information has been entered. Click to proceed to the next step in the move-in process, sending out the receipt.
Pay by Cash
(D) Cash - Click if the Customer would like to pay with cash.
(E) Pay & Move-In - After taking the cash payment, click to proceed to the next step in the move-in process, sending out the receipt.
Pay by Check
(F) Check - Click if the Customer would like to pay with a check.
(G) Check number - Enter the check number.
(H) Pay & Move-In - This becomes active when the check number has been entered. Click to proceed to the next step in the move-in process, sending out the receipt.
