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CallPotential requires the facility ID to properly integrate with the location. This guide walks you through how to acquire it.


Access Your Integrated Facility List

  • (A) Corporate - Click to open your Corporate dashboard.

  • (B) Settings - Click to open your Settings dashboard.

  • (C) Facility Info - Click to access your list of facilities.


Access Your Facility IDs

  • (D) Edit - You will need to click (D) Edit for every integrated facility that you want an ID. Proceed to (E) for the facility ID and then repeat this step to access a different facility ID.

  • (E) Facility ID -  This is the last 32 characters of the URL. Highlight what appears after facility-info/. You will need to repeat (D) to access another facility and then this step for every CallPotential integrated facility. Note: In addition to providing CallPotential the facility IDs, please ensure CallPotential has been given access rights to them as well. For more information on providing access rights, click here.


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