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RETURN TO THE MAIN SUPPORT PAGE


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Accessing reporting & navigating the report structure

Ad Performance

Agent Status Report

Agent Transaction Summary

Call Analytics

Call Center: Call Detail Report

Call Center History Report

Call Center Performance

Call Tracking - Call Detail

Call Tracking Order by

Calls Metrics

Cancellation Reasons Report

Collection Report

Collection Summary

Competitors

District Manager Location Snapshot

Employee Grade Summary

Employee Usage Report

Lead & Call Trends

Lead Summary Report

Location Grade Summary

Rate Adjustment Audit

Manager and Administrator Email Notifications

Missed Calls

Performance Report

Self and Peer Grade Detail Report


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