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RETURN TO THE MAIN SUPPORT PAGE

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Configuring Configure Contact Center settingsSettings

Creating Call Queues

Editing Call Queues

Agent Inactive ReasonsCreating call queues

Manage Contact Center Notifications

Setting up Up VoIP ExtensionsEditing call queues

Deleting a VoIP Extension

Configure Text Message Settings

Creating Text Message Queues

Edit a Video Call Queue

Enable & Record Video Calls at a Location

Agent Queue Prioritization