Versions Compared

Old Version 3

changes.mady.by.user Patrick Hauser (Unlicensed)

Saved on

compared with

New Version Current

changes.mady.by.user Matt Myford

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

RETURN TO THE MAIN SUPPORT PAGE

Configuring Contact Center settings

Click a link below for more information.

Configure Contact Center Settings

Creating Call Queues

Editing Call Queues

Agent Inactive ReasonsCreating call queues

Manage Contact Center Notifications

Setting up Up VoIP ExtensionsEditing call queues

Deleting a VoIP Extension

Configure Text Message Settings

Creating Text Message Queues

Edit a Video Call Queue

Enable & Record Video Calls at a Location

Agent Queue Prioritization