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The purpose of this guide is to explain how to check your internet speed, both for downloading and uploading information. Having adequate internet speed is vital for CallPotential to successfully operate. Our Support team may ask for these test results before beginning to troubleshoot any issues. You may also refer to this guide to review our recommended internet speed after testing your connection.
Note
Italicized terms represent clickable icons on the specific screen being discussed.
Access
the Test
(A)
Enter WebsiteWebsite - Open
GoogleChrome and enter
httphttps://www.speedtest.net into the address field.
YouYou may also click
the abovethis link to go directly
access the websitethere.
Run
Speedthe Test
(B)GO - Click
GOto run the speed test.
Email the Results
(C)
Ping- (D) Download
- (E) Upload
Results - Collect Ping, Download, & Upload data results and email them to support@callpotential.com or chat Customer Support.
