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CallPotential System Requirements

Owned by Matt Myford
Last updated: Jul 15, 2024 by Matt Myford
1 min read

 

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The purpose of this guide is to provide a complete list of all the computer and internet requirements users must have in order to successfully utilize CallPotential.

System

Requirement

System

Requirement

CPU (Must be a model less than 4 years old)

Intel Core i5 4440 or better/ AMD Ryzen 5 1600 or better.

Graphics Hardware

Integrated Graphics or Higher

Internet Speed

10 mbps down / 5 mbps up

Memory

8GB RAM or Higher

Operating System

Windows 10 or newer / macOS 10.14 or newer

Note: Location Clients are only supported for Windows-based computers

Sound Hardware

Integrated Sound or Higher (DirectX compatible)

Web Browser

Google Chrome (Newest Version)





Headset Recommendations

  • We recommend using a wired headset with a 3.5 mm jack (analog) port.

  • An alternative would be to use a headset with a USB jack. These devices have advantages and disadvantages.

  • We do not recommend Bluetooth/wireless headsets for professional long-term usage;

    • The battery level is a factor in these devices (the lower the battery, the lower the range)

    • Being a wireless device, it suffers from interference from other wireless devices in the area

    • Bad reception or increased latency is common, which could falsely point to a network issue



Network Recommendations

  • Avoid having other people using/sharing your bandwidth while you are on a call, especially if it involves activities that consume a considerable amount of bandwidth, such as

    • Streaming multimedia content (4K/HD/Full HD Movies)

    • Online gaming

    • Downloading large content (such as torrents)

  • Disable recordings on any DVR/Set-top boxes, as these can consume bandwidth