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RETURN TO THE MAIN SUPPORT PAGE

The purpose of this guide is to explain how Administrators and Managers can activate and archive users within the system based on their organization's needs.

Note

Italicized terms represent clickable icons on the specific screen being discussed.

You must be signed into the Web Client as an Administrator or Manager to perform these actions. 

Managers can activate or archive

or unarchive

Employees and Managers that are assigned to

the

their same locations

as the Managers

. Administrators can activate or archive

or unarchive

any employee at any location.

 

Click the link below for more information about how to access the employee list.

Access Active

Archive Users

  • (A)Active

    label

     - From the User List confirm

    the Active label

    this is selected, indicating only active users are listed. If the Active label

    is

    appears white, click to select it.

  • (B)

    User checkbox

    User - Click the checkbox after locating the user(s) you wish to archive. You may select multiple users to archive at once

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Archive User(s)
  • or click the global checkbox at the top of the column to select all the users.

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  • -

    (C)Archive

    label

     - Once one or more users have been selected, this will appear. Click to remove the selected user(s)' access to the system.

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Access Archived User
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Activate Users - Note: The User list will default to showing Active users. Follow steps (D) - (F) to Unarchive, or Activate, a user(s).

  • (D)

    Archived label

    Archived - From the User List confirm the Archived label is selected, indicating only archived users are listed. If the Archived label is white, click to select.

  • (E) User - Click the checkbox

    - Click

    after locating the user(s) you wish to activate.

    You

     You may select multiple users to

    unarchive

    activate at once or click the global checkbox at the top of the column to select all the users.

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Unarchive User(s)

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  • (F)Unarchive label - Click to

    unarchive

    activate the selected user(s) and give them access to the system. All previous settings will be reinstated.

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