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RETURN TO THE MAIN SUPPORT PAGE

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Manager dashboard

Configure Contact Center settingsSettings

Creating call queuesCall Queues

Editing call queuesCall Queues

Agent inactive reasonsInactive Reasons

Manage Contact Center notificationsNotifications

Setting up Up VoIP extensionsExtensions

Deleting VoIP extensionsExtension

Configure Text Message Settings

Creating Text Message Queues

Edit a Video Call Queue

Enable & Record Video Calls at a Location

Agent Queue Prioritization