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This column refers to the number of leads, in the given date range, that have been lost (ie: cancelled).
7. Follow Up
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Columns
This column refers to the number of the given leads that were followed up with, using various methods. Each sub-column is as follows:
- Unique - The total of unique leads that were followed up with at least once
- Total - The total follow ups completed
- Manual - The total follow ups that were done manually by the manager
- Auto - The total follow ups that were done automatically by the system
- Delayed - The total follow ups that were delayed and did not go out
8. Closing % Column
This column is the percentage of your total leads that have rented.
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