The purpose of this guide is to explain how to configure the Tenant Portal settings through StorEdge to ensure a successful experience within CallPotential
Access
- (A) Corporate - Click to open your Corporate Dashboard.
- (B) Settings - Click to open your Settings Dashboard.
- (C) Rental Center Settings - Click to access your list of Rental Center Settings.
- (D) Tenant Portal - Click to access the Tenant Portal settings.
Configure Your Settings
- (E) Prevent Tenants from Changing their Contact Information - This can be set to Yes or No and will not impact CallPotential from functioning properly.
- (F) Save - Once you've completed edits for a particular setting, this becomes enabled. Click to apply your new setting. Note: Each setting has its own Save which you will need to click if you've made changes.
- (G) Prevent Tenants from Enrolling in Autopay - We recommend this get set to No otherwise it can affect autopay enrollment though CallPotential.
- (H) Prevent Tenants from Making Partial Payments - We recommend this get set to No otherwise it can impact when an employee attempts to take partial payment for a tenant.
- (I) Display Combo when Overlocked Tenant Pay-Balance to Zero - This can be set to Yes or No and will not impact CallPotential from functioning properly.
- (J) Prevent Tenants from Moving in to Another Unit - This can be set to Yes or No and will not impact CallPotential from functioning properly.
- (K) Prevent Tenants from Moving out of a Unit - This can be set to Yes or No and will not impact CallPotential from functioning properly.
