PURPOSE
Note
Italicized terms represent clickable icons on the specific screen being discussed.
Terms in blue are links to additional information about the described functionality.
- (A) Reason - Reasons listed on your cancellation screen when managers remove a Lead. As a manager, you can add, remove or edit reasons by clicking the Settings icon, then selecting Leads and then Cancellation Reasons.
(B) Leads Lost - The number of Leads lost (i.e. cancellation), in the given date range for each reason.
(C) % of Leads Lost - The total number of Leads lost per reason, divided by the total Leads lost in the given date range.
