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Note

Italicized terms represent clickable icons on the specific screen being discussed.

Terms in blue are links to additional information about the described functionality.

  • (A)Location - Indicates each location that has graded calls.
  • (B) # Grades - Indicates the total number of graded visits at a location.
  • (C) Avg Grade - Indicates the average score at a location.
  • (D) Grade Columns - Provides more detailed grade breakdown information for each location.