Note
Italicized terms represent clickable icons on the specific screen being discussed.
Terms in blue are links to additional information about the described functionality.
Reference Columns
- (B)(A) Sr No - Indicates the item’s serial number.Location - Indicates each location that has graded calls. By clicking the location name, you will be brought to the Location Grade Detail report where you will be able to view each call by clicking the letter grade next to each call.
Data Columns
- (CB) # Grades - Indicates the total number of graded visits to a particular facilitylocation.
- (DC) Avg ScoreGrade - Indicates the average score at a particular facilitylocation.
- (ED) Grade Columns - Provides more detailed grade breakdown information for each location.
