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The purpose of this guide is to explain how to configure the online move-in settings through StorEdge to ensure a successful move-in experience within CallPotential.
Access
(A) Corporate - Click to open your Corporate Dashboard.
(B) Settings - Click to open your Settings Dashboard.
(C) Rental Center Settings - Click to access your list of Rental Center Settings.
(D) Online Move-ins - Click to view the Online Move-in Settings.
Edit Online Move-in Options
(E) Enable online move-ins - This needs to be set to Yes to successfully process Move-ins through CallPotential.
(F) Save - Once you've completed edits for a particular setting, this becomes enabled. Click to apply your new setting. Note: Each setting has its own Save which you will need to click if you've made changes.
(G) Hide unavailable units from inventory - We recommend you have this set to No. Note: If set to Yes you may notice certain units displayed in StorEdge not visible in CallPotential.
(H) Require lock selection at move-in - This should be set to No since there is no option to select a lock in CallPotential.
(I) Require contact for move-in - This should be set to No since CallPotential is unable to capture alternate contact information.
(J) Require autopay for move-in - This should be set to No.
(K) Enable autopay by default - This should be set to No. Note: There is an option to enable autopay when processing payment in CallPotential.
(L) Require insurance for move-in - This can be set to either Yes or No. For more information on configuring this setting, click here.
(M) Require service for move-in - This should be set to No.
