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Add the Multi-ring Feature

CallPotential's Multi-ring Feature enables inbound location calls to simultaneously ring multiple phones for times when an employee is not at the main phone.


Access Specific Location

  • (A) Edit - Locate the specific location you wish to add a number and click to edit.


Add Additional Number

  • (B) Add Number(s) - Add the additional phone number(s) to the location's primary phone, separated by commas (no spaces). Locations can accommodate up to 3 numbers.
  • (C) Finished - Click to save changes. Inbound location calls will now ring simultaneously to all numbers saved in the Primary Phone field.