When a follow-up is delayed, an indication that a follow-up is delayed will now display under the "i" icon on the interaction card.
- When a follow-up is delayed, an indication of the delay date will be shown in the information displayed in the "i" icon as shown here.
- This will provide better visibility into the delay date of the follow-up since this information can get lost in the note section if many notes have been added since the delay was applied.
For more detailed information on this feature and to see how it works in the system, click here and refer to the Follow-up section and (T) in particular.
