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Part Inventory - Your Yealink box should include the following items.

  • (A) Quick Start Guide/Manual
  • (B) Yealink Base
  • (C) Cordless Handset
  • (D) Ethernet Cord
  • (E) Yealink Base Power Cord
  • (F) Handset Clip
  • (G) Handset Resting Cradle
  • (H) Handset Cradle Power Cord
  • (I) Handset Battery


Charge Phone

  • (A) Battery - Insert battery into the back of the handset.

  • (B) Connect - Connect the handset resting cradle to the power adaptor.

  • (C) Plug in - Plug the power adaptor into the wall outlet.


Plug in the Yearlinke Base Near Your Modem

  • (A) Power - Connect the power cord to the Yealink Base.

  • (B) Plug in - Plug the Yealink base power cord into an outlet near your modem.

  • (C) Modem Examples


Connect Yealink Base to Modem

  • (A) Yealink Base - Take the Ethernet cord (yellow cord in this picture, but could be any color) and plug it into the Yealink base.

  • (B) Modem - Plug the other end of the Ethernet cord into any open modem port.


Confirm Connection

  • 3 Solid Lights - Confirm there is a working internet connection with these 3 solid lights on your Yealink base. If they are not solid (blinking) or don't all appear, try using a different modem port. If that doesn't work, try a different modem if you have more than 1.


IP Address

  • Retrieve the IP Address from your Handset - Press 'OK' 3 times on the handset. Note the IP address at the top.


Validate IP Address

  • Check that the IP Address is Valid - Input the IP address from your handset into Google Chrome's address bar, including all the periods, and press 'Enter'.
  • Login Box - If your Yealink Base/Phone was connected correctly, you should see a login box appear on your screen.


CallPotential Support

  • Contact CallPotential Support - Access our chat feature. Be sure to have your IP address available to share with the agent and they will work with you to complete the phone configuration.


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