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Part Inventory - Your Yealink box should include the following items.

  • (A) Quick Start Guide/Manual
  • (B) Yealink Base
  • (C) Cordless Handset
  • (D) Ethernet Cord
  • (E) Yealink Base Power Cord
  • (F) Handset Clip
  • (G) Handset Resting Cradle
  • (H) Handset Cradle Power Cord
  • (I) Handset Battery


Charge Phone

  • (A) Battery - Insert battery into the back of the handset.

  • (B) Connect - Connect the handset resting cradle to the power adaptor.

  • (C) Plug in - Plug the power adaptor into the wall outlet.


Plug in the Yearlinke Base Near Your Modem

  • (A) Power - Connect the power cord to the Yealink Base.

  • (B) Plug in - Plug the Yealink base power cord into an outlet near your modem.

  • (C) Modem Examples


Connect Yealink Base to Modem

  • (A) Yealink Base - Take the Ethernet cord (yellow cord in this picture, but could be any color) and plug it into the Yealink base.

  • (B) Modem - Plug the other end of the Ethernet cord into any open modem port.


Confirm Connection

  • 3 Solid Lights - Confirm there is a working internet connection with these 3 solid lights on your Yealink base. If they are not solid (blinking) or don't all appear, try using a different modem port. If that doesn't work, try a different modem if you have more than 1.


IP Address

  • Retrieve the IP Address from your Handset - Press 'OK' 3 times on the handset. Note the IP address at the top.


Validate IP Address

  • Check that the IP Address is Valid - Input the IP address from your handset into Google Chrome's address bar, including all the periods, and press 'Enter'.
  • Login Box - If your Yealink Base/Phone was connected correctly, you should see a login box appear on your screen.


CallPotential Support

  • Contact CallPotential Support - Go to www.callpotential.com and click the support button to reach our support team. Be sure to have your IP address available to share with the agent and they will work with you to complete the phone configuration.


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