Skip to end of banner Go to start of banner

Call Center Troubleshooting

Skip to end of metadata

Created by Mike Elberts (Unlicensed), last modified by Derek Mannino (Unlicensed) on Aug 11, 2015

Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

Troubleshooting issues with the Call Center

Accepting Calls

Click accept and not connecting

Call ringing to computer but not phone

On Call

No "On Call" Bar

Call not transferring

General FAQ

Brought to a blank page

No inactive reasons

Cannot get back to the Queue Screen

Why am I inactive?

Which phone do I connect with?

No labels