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Note
Italicized terms represent clickable icons on the specific screen being discussed.
Terms in blue are links to additional information about the described functionality.
You must be signed into CallPotential's web version as an Administrator to access the Settings icon and archive a tracking number(s).
Select a Tracking Number to Archive - Note: After clicking Phone Numbers, the list will initially default to showing your Active tracking numbers.
Archive/Unarchive Tracking Number(s) - Note: These instructions apply when (E) Active is selected. If (F) Archive is selected, this process will unarchive or activate a tracking number(s). You may Archive or Unarchive more than 1 tracking number at a time.