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Note

Italicized terms represent clickable icons on the specific screen being discussed.

Terms in blue are links to additional information about the described functionality.

Reference Columns

  • (A) Sr No - The item's serial number.

  • (B) Location - These are locations that are listed on your account. Information listed to the right applies specifically to that location. Note: Click the 3 rows of lines to filter this column.

  • (C) Type - Indicates the call category. Note: Click the 3 rows of lines to filter this column.


Data Columns

  • (D) Months - The current year listed with data specific to each month.



Rows

  • (E) Calls - The number of inbound calls per facility.
  • (F) Calls - Non Collection - The number of total non-collection calls that have been received.
  • (G) Leads - The number of Leads that have been created per facility.
  • (H) Rented - The number of rented Leads.
  • (I) Expired - The number of Leads that are no longer active (i.e. cancelled).
  • (J) Completed Follow-up - The number of Leads that completed the follow-up workflow.
  • (K) Cancelled - Manual - The number of manually cancelled Leads.
  • (L) Cancelled - Other - The number of automatically removed Leads.
  • (M) Conv % - Percentage of Leads that have been converted to rentals.


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