Note - When calling a Lead or Customer, always use the Start Call button inside the Lead and Customer Card. The Dialer appears only after you've connected as an Agent.
Step 1 - Click to open the Dialer(A). Choose the location you wish to call from (B).
Step 2 - Click the phone to place your call. Note: This becomes clickable once a phone number has been entered.
Keypad(C) - Allows you to enter numbers manually.
Phonebook(D) - Allows you to call saved Locations(E) or People(F).