If a company has any sort of firewall setup at their location they will need to whitelist a few URL's for CallPotential to work. This information can be given to their IT to add to their system firewall:
...
*.callpotential.com (needed for anything CP to work)
*.newrelic.com (server monitoring software, site will experience script errors if this isn't whitelisted)
*.fastly.net (used by newrelic)
*.livechatinc.com (allows access to our chat support)
*.infusionsoft.com (allows access to forms on our web site)
*.twilio.com (our telco provider)
*.bootstrapcdn.com (used by the thin client)
*maps.googleapis.com
*google-content.com
SENDGRID WHITELIST:
sendgrid.com
sendgrid.net
sendgrid.me
sendgrid.info
SendGrid IPs that we have used (so far): 167.89.100.169, 167.89.100.17, 50.31.63.19, 167.89.61.167, 167.89.47.189, 167.89.61.153TWILIO WHITELIST
** Anything under US1 and US2 will need to be whitelisted
https://www.twilio.com/docs/video/ip-address-whitelisting
https://www.twilio.com/docs/voice/sdks/network-connectivity-requirements
For the Latest IPs: https://www.twilio.com/docs/sip-trunking/ip-addresses
twilio.com (our telco provider)
54.172.60.0/30 which translates to:
54.172.60.0
54.172.60.1
54.172.60.2
54.172.60.3
Ports: 5060 (UDP/TCP), 5061 (TLS)54.244.51.0/30 which translates to: 54.244.51.0 54.244.51.1 54.244.51.2 54.244.51.3 Ports: 5060 (UDP/TCP), 5061 (TLS)
54.172.60.0/23 34.203.250.0/23 Port Range: 10,000 to 20,000 (UDP)
54.244.51.0/24
Port Range: 10,000 to 20,000 (UDP)Additional links to whitelist:
https://media.twiliocdn.com/sdk/js/client/v1.9/twilio.min.js
https://media.twiliocdn.com/taskrouter/js/v1.20/taskrouter.min.js
SENDGRID WHITELIST:
sendgrid.com
sendgrid.net
sendgrid.me
sendgrid.info
Dedicated SendGrid IPs are: 149.72.141.201, 167.89.110.17
PORT WHITELIST:
Port 9002 (used by the thin client to receive push notifications)
Port 9001 (used by Call Center software)
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