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Step 1: Un-Box Yealink Phone

Part Inventory - Your Yealink box should include the following

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items.

  • (A) Quick Start Guide/Manual
  • (B) Yealink Base
  • (C) Cordless Handset
  • (D) Ethernet Cord
  • (E) Yealink Base Power Cord
  • (F) Handset Clip
  • (G) Handset Resting Cradle
  • (H) Handset Cradle Power Cord
  • (I) Handset Battery

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Charge Phone

  • (A) Battery - Insert battery into the back of the handset.

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  • (B

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  • ) Connect - Connect the handset resting cradle to the power

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  • adaptor.

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  • (C

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  • ) Plug in - Plug the power

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  • adaptor into the wall outlet.

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Plug in

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the Yearlinke Base Near Your Modem

  • (A

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  • ) Power - Connect the power cord to the Yealink Base.

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  • (B) Plug in - Plug the Yealink base power cord into an outlet near

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  • your modem.

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  • (C

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  • ) Modem Examples

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Connect Yealink Base to Modem

  • (A

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  • ) Yealink Base - Take the

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  • Ethernet cord (yellow cord in this picture, but could be any color)

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  • and plug it into the Yealink

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  • base.

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  • (B

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  • ) Modem - Plug the other end

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  • of the

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  • Ethernet cord into any open

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  • modem port.

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Confirm Connection

  • 3

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  • Solid

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  • Lights - Confirm there is a working internet connection with these 3 solid lights on your Yealink base. If they are not solid (blinking) or don't all appear, try using a different modem port. If that doesn't work, try a different modem if you have more than 1.

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IP Address

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  • Retrieve the IP Address

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  • from your Handset

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  • - Press

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  • 'OK' 3 times on the handset.

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  • Note the

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  • IPv4 address at the top.
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Validate IP Address

  • Check that the IP Address is Valid - Input the IP address from your handset into Google Chrome's address bar, including all the periods, and press 'Enter'.
  • Login Box - If your Yealink Base/Phone was connected correctly, you should see a login box appear on your screen.

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Step 8: Contact CallPotential Support

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CallPotential Support

  • Contact CallPotential Support - Access our chat feature. Be sure to have your IP

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  • address available to share with the agent and they will work with you to complete the phone configuration.
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