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The remaining columns break down the collections performance, and give you insight on what collections items have gone out for the facilities. Each sub column is as follows:
a. Complete - the total collections actions that have been completed through CallPotential
b. Error - the number of collections actions that did not go out due to tenants that are currently in an error state (ie: invalid phone number)
c. Excluded - the number of customers that have been excluded from receiving some any collection action (ie: text, email, or phone callsbankruptcy exclusion)
d. Outstanding - The number of outstanding events at the end of each day, averaged across the queried date range (one event is scheduled per customer, so this is on a per customer basis)
e. Promise to Pay - the number of Promise to Pay's that were used by your managers
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