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Payment was processed successfully! Thank you!
or
We were unable to process your payment. Please wait while we connect you to a manager.
For Customers with a current balance
I have located the account for {Tenant Name} in {Unit Name}. Your current balance is {Balance} and your paid-to-date is {Paid to Date}. To make payment, please press 1. Otherwise to speak to a manager, press 2.
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Payment was processed successfully! Thank you!
For Customers with an account not matched in the system
We are unable to locate your account, please enter the phone number associated with your account or press zero followed by pound to speak with a manager. You must enter a 10 digit phone number.