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Location Management

Call Routes

Variables

Phone Number Management (Tracking Lines)

Script Card Designer

Preset NotesCall Routes

Creating, Editing and Removing 'Other' Disposition Reasons

Text Opt Out (Permissions and Exclusions)

Text Messaging (Configuring 2-way texting)

Workflows

Variables

Workflow Message Templates

Phone Number Management (Tracking Lines)

Script Card DesignerWorkflows

Inventory

Advanced Inventory