RETURN TO THE MAIN SUPPORT PAGE
Note
Italicized terms represent clickable icons on the specific screen being discussed.
Terms in blue are links to additional information about the described functionality.
Access
(A) Lead Type dropdown - From inside the Lead card, click to select Reservation as a Lead type. The $ icon will appear after selecting Reservation. Additional Lead Type options are configured by your management team.
(B)$ - Click to open the Pay Reservation Fee window and take payment.
Take Payment - Reservation payment details have been configured by your management team and may look slightly different from this image.
(C) Previous Card dropdown - Click to access all previously used credit and debit cards. Previous cards can be accessed for easy and convenient payment.
(D)Payment Information - If paying with a New Card, enter all required payment information. Required payment information is identified with an *.
(E)Pay - Click to complete the Reservation payment and access receipt options.
Email Receipt - Note: Emailing the receipt is the default option.
(F) Payment Complete - After clicking (E) Pay, this message will appear confirming the payment was successfully processed.
(G) Email Address - This is the primary email address associated with the account. Click to edit as necessary.
(H) Send - Click to email the receipt to the listed address.
(I) Receipt Sent - This confirms the receipt was successfully emailed.
Text Receipt
(J) Payment Complete - After clicking (E) Pay, this message will appear confirming the payment was successfully processed.
(K) Text - Click to access the text receipt option.
(L) Phone Number - This lists the primary number associated with the account. Click to edit as necessary.
(M) Send - Click to text the receipt to the listed number.
(N) Receipt Sent - This confirms the receipt was successfully texted.
Print Receipt
(O) Payment Complete - After clicking (E) Pay, this message will appear, confirming the payment was successfully processed.
(P) Print - Click to download & print the receipt from your computer.
