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What is VoIP
Voice over Internet Protocol (VoIP) is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. In order to ensure high-quality phone service using VoIP, your internet service speed must meet the following requirements.
10 mbps Down
5 mbps UP
Under 100 ping
Please follow this guide to test your internet connection - Run A Speed Test
Why should I consider CallPotential VoIP?
CallPotential offers VoIP service as a simple solution in configuring your phones to use our Lead Manager services. While it is not a requirement for implementing our services, it is often an easier option than working with your phone company and typically saves you money as compared to traditional analog business service. Lead Manager requires all of your customer dialed lines to connect to the CallPotential system. In order to do this, you your customer dialed lines must be ported (moved) or forwarded to CallPotential. We then need a unique number/line at the location where we can send the calls to be answered at the location. CallPotential VoIP can be the simple solution for this unique location connection line.
What is the Cost?
The standard cost for CallPotential VoIP is $25/month per location. This price cost includes VoIP service on up to 5 phones /line and can typically save you money over traditional landline business phone serviceper location.
What equipment do I need?
You will need to order phones that are compatible with CallPotential VoIP services. While you can order from any provider, please refer to this guide for compatible models. VoIP Compatible Phones
How
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do I
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get started?
Confirm internet speed meets requirements
Let your CallPotential Customer Success Manager (CSM) know that you would like to implement CallPotential VoIP as part of your phone configuration. Your CSM will ensure everything is set up on our end for to activate your VoIP service.
Order compatible phone equipment
Complete initial phone set-up following guidesVoIP Compatible Phones the applicable guide below
Corded VoIP Phone Setup
Cordless VoIP Phone SetupChat with CallPotential Support so they can program your phone Click to Chat