Report Structure
RETURN TO THE MAIN SUPPORT PAGE
This report provides an overview of Leads that were lost to your competitors by each location(s).
Note
Italicized terms represent clickable icons on the specific screen being discussed.
Terms in blue are links to additional information about the described functionality.
Report date ranges that include current or future dates will have incomplete data due to when reports are refreshed. We strongly recommend selecting a date range that only includes past dates.
(A) Location - All locations listed on your account. Each row contains location-specific data.
(B) Competitor - The top 3 competitors, in the given date range, which Leads have been lost to, if selected in CallPotential when the manager cancels a Lead.
(C) Total Leads - The total number of Leads that have been created for the given date range.
(D) Leads Lost - The total number of Leads that have been cancelled for the given date range.
