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The purpose of this guide is to provide a complete list of all the computer and internet requirements users must have in order to successfully utilize CallPotential.
System | Requirement |
|---|---|
CPU (Must be a model less than 4 years old) | Intel Core i5 4440 or better/ AMD Ryzen 5 1600 or better. |
Graphics Hardware | Integrated Graphics or Higher |
Internet Speed | 10 mbps down / 5 mbps up |
Memory | 8GB RAM or Higher |
Operating System | Windows 10 or newer / macOS 10.14 or newer Note: Location Clients are only supported for Windows-based computers |
Sound Hardware | Integrated Sound or Higher (DirectX compatible) |
Web Browser | Google Chrome (Newest Version) |
Headset Recommendations
We recommend using a wired headset with a 3.5 mm jack (analog) port.
An alternative would be to use a headset with a USB jack. These devices have advantages and disadvantages.
We do not recommend Bluetooth/wireless headsets for professional long-term usage;
The battery level is a factor in these devices (the lower the battery, the lower the range)
Being a wireless device, it suffers from interface interference from other wireless devices in the area
Bad reception or increased latency is common, which could falsely point to a network issue
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Avoid having other people using/sharing your bandwidth while you are on a call, especially if it involves activities that consume a considerable amount of bandwidth, such as
Streaming multimedia content (4K/HD/Full HD Movies)
Online gaming
Downloading large content (such as torrents)
Disable recordings on any DVR/Set-top boxes, as these can consumer consume bandwidth.