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Part Inventory - Your Yealink box should include the following items.

  • (A) Quick Start Guide/Manual
  • (B) Yealink Base
  • (C) Cordless Handset
  • (D) Ethernet Cord
  • (E) Yealink Base Power Cord
  • (F) Handset Clip
  • (G) Handset Resting Cradle
  • (H) Handset Cradle Power Cord
  • (I) Handset Battery


Charge Phone

  • (A) Battery - Insert battery into the back of the handset.

  • (B) Connect - Connect the handset resting cradle to the power adaptor.

  • (C) Plug in - Plug the power adaptor into the wall outlet.


Plug in the Yearlinke Base Near Your Modem

  • (A) Power - Connect the power cord to the Yealink Base.

  • (B) Plug in - Plug the Yealink base power cord into an outlet near your modem.

  • (C) Modem Examples

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Step 4:

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Connect Yealink Base to Modem

  • (A
.
  • ) Yealink Base - Take the
ethernet
  • Ethernet cord (yellow cord in this picture, but could be any color)
 and
  • and plug it into the Yealink
Base
  • base.

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  • (B
.
  • ) Modem - Plug the other end
into the back
  • of the
modem in
  • Ethernet cord into any open
ethernet space
  • modem port.
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Step 5:


Confirm Connection

  • 3
Green
  • Solid
Color Lights on Bottom Right of Yealink BaseIf there are not 3 solid colored lights, try plugging it into a different ethernet space, or, try plugging it into Press ‘OK’
  • Lights - Confirm there is a working internet connection with these 3 solid lights on your Yealink base. If they are not solid (blinking) or don't all appear, try using a different modem port. If that doesn't work, try a different modem if you have more than 1.
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Step 6: Retrieve IP Address From Handset

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IP Address

  • Retrieve the IP Address from your Handset - Press 'OK' 3 times on the handset.
Please note
  • Note the
IP
  • IPv4 address at the top.
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Step 7: Check That IP is validInput IP Address in browser address


bar with all of the periods. Then press enter.

Validate IP Address

  • Check that the IP Address is Valid - Input the IP address from your handset into Google Chrome's address bar, including all the periods, and press 'Enter'.
  • Login Box - If your Yealink Base/Phone was connected correctly, you should see a login box appear on your screen.
If you see the login box, you’re all set!

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Step 8: Contact CallPotential Support

Go to www.callpotential.com and click the chat button to reach our support team
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CallPotential Support

  • Contact CallPotential Support - Access our chat feature. Be sure to have your IP
Address
  • address available to share with the agent and they will work with you to complete the phone configuration.
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