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When

With CallPotential

is

open on your screen, the Alert icon

will let you know how many actions require your action and what you can. do with each action.

notifies you of actions that require your attention. The purpose of this guide is to explain

what the number badge above the icon means,

how to process the actions and hide the notification.

Note

Italicized terms represent clickable icons on the specific screen being discussed.

New Alert- Note: If there is more than 1 notification, they will list vertically.

  • (A) Accept - Click to complete the system action. Depending on the type of action required, you will have different options. These  These actions may include;

    • Accept

    ,
    • Reply

    ,
    • Download

    , or View. Note: If there is more than 1 alert, all of the notifications will list vertically.
    • View

  • (B) Hide - Click to remove the alert from your screen.

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Alert Icon

  • (C) Alert - Click to show hidden alert(s). Alerts represent an action that needs to be completed such as Accept, Reply, Download, or View. The number above the icon represents the amount of how many alerts are waiting for you. As each action is completed, the number badge will decrease accordingly.

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