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Accessing reporting & navigating the report structure

Competitor Report

Navigating Reports

Lead Management Reports

Call Tracking Reports

Competitors

Ad Performance

Lead Summary

District Manager Location Snapshot

Rate Adjustment Audit

Report

Call Tracking Order by

Report

Cancellation Reasons

Call

Detail Report

Collection Summary Report

Call Center: Call Detail Report

Agent Status Report

Tracking - Call Detail

Lead & Call Trends

Pay-Per-Click Performance

Move-In Rentals

Call Center Reports

Employee Evaluation Reports

Call Center Performance

Employee Grade Summary

Agent Transaction Summary

Location Grade Summary

Report

Manager and Administrator Email Notifications

Call & Lead Trends Report

Lead Summary Report

Reason Report

District Manager Snapshot

Ad Performance Report

Performance Report

Agent Transaction Summary Report

Employee Grade Summary Report

Self and Peer Grade Detail Report

Employee Usage Report

Call Center History

Peer/Self Evaluation Summary

Call Center: Call Detail

Missed Calls


Collection Reports

Miscellaneous Reports

Collection Summary

Employee Usage

Call Center Dashboard