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How to mark a lead as rented

Table of Contents

Table of Contents

1. Expand the Accordion View

1. Expand the Accordion ViewImage Added

Click "Open" on the accordion view to expand it.

2. Click the Search Button

2. Click the Search ButtonImage Added

Click the little magnifying glass in the top right corner of the accordion view to initiate a search.

3. Search for the lead

3. Search for the leadImage Added

Set the appropriate fields, including location name, type (lead or customer), and the lead's name, unit, or phone number. Then, click the Search button.

4. Open the Lead card

4. Open the Lead cardImage Added

Click the "Open" link next to the lead's name in the search field underneath the Status column.

5. Change the Status to Closed

5. Change the Status to ClosedImage Added

At the top right corner of the card, click the dropdown next to the "Status" field, and select "Closed" to indicate that the sale has been closed for this lead.

6. Follow the Prompts

6. Follow the PromptsImage Added

Click OK to changing the status to Closed.

7. Success!

Image Added

The Lead Status has been updated successfully from Active to Closed.

NOTE: Keep in mind, once you mark a lead as closed you WILL NOT be able to mark them as any other status. The changes are final.