owner-PC\Derek
Default description How to successfully complete a Collections SMS (text) through CallPotential
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1. Open up the Collections List
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If you have forgotten to select your name off the employee dropdown, the system will give you a message asking you to select your name in order to complete the scheduled collection. At this point, just select your name off the list and hit continue. Success! The SMS Collection event has been sent!
Note: If your name does not appear on the employee drop down, please contact support at 877-552-2557 or shoot us an email at support@callpotential.com