If a company has any sort of firewall setup at their location they will need to whitelist a few URL's for CallPotential to work. This information can be given to their IT to add to their system firewall:
...
*.callpotential.com (needed for anything CP to work)
*.newrelic.com (server monitoring software, site will experience script errors if this isn't whitelisted)
*.fastly.net (used by newrelic)
*.livechatinc.com (allows access to our chat support)
*.infusionsoft.com (allows access to forms on our web site)
*.twilio.com (our telco provider)
*.bootstrapcdn.com (used by the thin client)
*maps.googleapis.com
*google-content.com
TWILIO WHITELIST
twilio.com (our telco provider)
54.172.60.0/30 which translates to:
54.172.60.0
54.172.60.1
54.172.60.2
54.172.60.3
Ports: 5060 (UDP/TCP), 5061 (TLS) 54.244.51.0/30 which translates to:
54.244.51.0
54.244.51.1
54.244.51.2
54.244.51.3
Ports: 5060 (UDP/TCP), 5061 (TLS)SENDGRID WHITELIST:
sendgrid.com
sendgrid.net
sendgrid.me
sendgrid.info
SendGrid IPs that we have used (so far): 167.89.100.169, 167.89.100.17, 50.31.63.19, 167.89.61.167, 167.89.47.189, 167.89.61.153, 167.89.51.149
PORT WHITELIST:
Port 9002 (used by the thin client to receive push notifications)
Port 9001 (used by Call Center software)
...