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Calls
1. Total - the total number of calls that went through CallPotential
2. Inbound - the total number of inbound calls that went through CallPotential
3. Outbound - the total number of outbound calls that went through CallPotential
4. Unprocessed - The total number of inbound calls that have not yet been processed
Leads
5. Total - the total number of leads created in the given date range
6. Follow ups - the total number of follow ups completed in the given date range
7. Outstanding Followups - the number of outstanding follow ups that were scheduled in the given date range
8. Active - the number of active leads for this location created in the given date range
9. Lost - the number of inactive/cancelled leads for this location created in the given date range
10. Rented - the number of closed/rented leads for this locationleads that were marked as rented in the given date range (These can be leads created outside of the date range)
Collections
11. Complete - the number of collections events that were scheduled and completed in the given date range
12. Error - the number of collections events that received an error, and were unsuccessful in the given date range
13. Outstanding - the number of collections events that are currently still awaiting completion that were scheduled in the given date range
14. Promise - the number of Promise to Pays used by the management team to delay a scheduled collection/delinquent tenant done in the given date range
15. $ Collected - The total dollar amount collected through CallPotential in the given date range