Prime Phone Fonality Troubleshooting Guide
The following steps should be followed in exact order when your Fonality system is not working properly. For the quickest results, follow the steps as they are listed below before doing anything else. In most cases, performing these steps will restore functionality to your phone. Otherwise you will be directed to the best option to have your phone operational as quickly as possible.
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Now place another test call. If at this point your phone is still not working, you will want to reach out to either Prime your corporate internal IT or Fonality support to help you solve the issue.